🧚♀️ Frequently Asked Questions
Your questions answered, your confidence restored.
How do I book an appointment?
Simply click the “Book Appointment” button located at the top of the website. From there, you can view availability and select the service that best fits your needs.
How do I reschedule or cancel?
If you created an account during booking, just log in to make changes.
Need help? Text or call 316-312-1724, and I’ll gladly assist.
Running late?
Please send a quick text. There’s a 15-minute grace period, but arrivals beyond that may need to be shortened or rescheduled to keep the day running smoothly.
Is Hair Fairy Studios a private, one-on-one salon?
Yes, I offer private one-on-one appointments so that there is no double booking and a crowded salon. I do this because your appointment is not just about great hair; it's about the experience. I designed my services and operations to provide a personalized, singular experience.
I’m a new client. Where should I begin?
Welcome Newbie! Please view our New Client page for information on how to choose and book your services
How do I know which service to book?
Check out our service pages for information pertaining to each service I provide.
What happens if I cannot find an appointment?
Please contact me via phone call, text, or email. I will look to see if there is any time I can make for your desired appointment time. Although my schedule online is accurate, there are times I have last-minute appointments that become available.
Is a deposit required?
Yes. A deposit is required to reserve your appointment. Because each service is thoughtfully scheduled and personalized, your deposit secures the dedicated time set aside for your private, one-on-one salon experience. Please note that all deposits are nonrefundable.
🌸Salon Experience & General Questions
Can I get a consultation and service the same day?
Yes, please book all desired services when scheduling your appointment.
What payment options are accepted?
All Major Credit Cards , Tap to Pay, AfterPay and Cash
What should I do if I have a concern after my appointment?
Please contact me within 3 days of your appointment so your issue canbe addressed asap.
When Are You Open?
Salon hours are:
Wednesday: 12:00 PM – 9:00 PM
Thursday: 9:30 AM - 6:30 PM
Friday: 10:30 AM - 8:00 PM
Saturday: 9 :30 AM – 6:30 PM
(Closed Sunday – Tuesday)
How much is a service?
All pricing can be found on the Services or Book Appointment page. Each listing includes pricing and available appointment options.
Do You Offer Hair Color Services?
Yes! Hair color services are available after a consultation to ensure your hair’s health and best results.
Do you do haircuts?
Yes — haircuts are available as an add-on to services such as a Silk Press or Sew-In.
Do you offer Braiding services?
Currently, I only offer Crochet Braids. Cornrows are done as a foundation for sew-ins or crochet styles but not as a standalone service.
Silk Press &
Natural Hair
What is a Silk Press?
A Silk Press is a chemical-free method for straightening and smoothing textured hair, using professional heat protection and moisture treatments.
Does it damage the hair?
A professionally performed Silk Press is designed to minimize the risk of heat damage through proper cleansing, conditioning, heat protection, and controlled temperatures. However, no heat service is completely risk-free. Your hair’s current condition, how frequently heat is used, and your at-home maintenance all play an important role in keeping your hair healthy.
How long does it last?
Typically, 1–2 weeks, depending on your lifestyle, texture, and environment.
How can I make it last longer?
Wrap your hair nightly with a silk or satin scarf and avoid moisture or heavy oils.
Is a trim included?
Trims are not included but can be added to any appointment.
💫Sew-ins, Wigs, & Extensions
Do you offer consultations?
Yes — every extension journey begins with a one-on-one consultation to understand your hair goals and the best method for you.
What types of extensions do you install?
• Sew-In Extensions: A timeless, protective method for full coverage and volume.
• Fairy-Link Sew-In (Microlinks): A braidless sew-in offering flexible movement and a seamless look.
Can I bring my own hair?
Yes —Outside hair may be used for qualifying services when it is compatible with the selected installation. Because hair quality varies considerably between brands and retailers, Hair Fairy Studios cannot guarantee the coloring results, longevity, shedding, tangling, or overall performance of hair purchased elsewhere. (Please be advised that if hair extensions melt while styling, I will not continue to heat style due to damage to my hot tools.)
Do you color extensions?
Yes, but I only guarantee results for hair purchased directly from Hair Fairy Studios.
How do I order hair?
You can place an order by text, email, or directly at your next appointment. Please order at least 4 business days in advance.
Do you install lace closures?
Yes — please drop them off 3 business days prior for customization.
Are hair extensions included in the service price?
No, hair extensions are not included in the service price. I have hair available for custom order, or you are welcome to bring your own.
Do you install wigs and hair toppers?
Yes! I install, and I custom-make wigs and toppers for hair loss clients.
Do you offer quick weaves?
Yes, I do offer quick weaves. They are listed under the Hair Extensions and Braids category on our Booking page.
Do you install individual microlinks?
No. I install braidless microlink sew-in rows, not individual strand extensions.
Crochet Braids
What are Crochet Braids?
A protective style using pre-looped hair crocheted into your natural braids — lightweight, versatile, and easy to maintain.
How long do they last?
Typically 4–6 weeks depending on your lifestyle and hair type.
Is shampoo included?
Yes — each appointment includes a shampoo, conditioning treatment, and braid-down before installation.
What kind of hair should I bring?
Pre-looped, 100% synthetic crochet hair that matches your desired look. I’m happy to recommend brands if needed!
Can I wash my scalp with Crochet Braids in?
Yes — gently cleanse your scalp using diluted shampoo. During your service, I’ll show you how to maintain your style at home.
Are Crochet Braids good for growth?
Crochet Braids do not directly cause hair growth. However, they can reduce daily manipulation and help you retain length when the installation is properly performed, comfortably secured, and appropriately maintained. Clients experiencing hair loss, thinning, or scalp concerns may need a consultation before booking.
🌿 Hair Loss &
Scalp Care Services
What kind of hair loss services do you offer?
Each experience begins with a private consultation and scalp analysis to understand your specific needs.
Services may include:
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Restorative scalp treatments
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Styling adjustments or low-tension options
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Scalp & Hair Analysis
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The Fairy Method: Hair Loss & Scalp Care Hair Health Plan
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Home-care guidance that supports scalp health, healthy styling, and length retention
What to expect:
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One-on-one appointments always
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Digital scalp analysis available
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Customized care plan available
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Judgment-free environment
Can I get a consultation and service the same day?
The full Hair & Scalp Analysis Consultation is an analysis-only appointment. Treatments and styling services are not automatically included and may need to be scheduled separately based on your results. Eligible current clients may select the designated Hair & Scalp Analysis add-on when booking a qualifying Silk Press or extension service.
Is the Hair & Scalp Analysis a medical diagnosis?
No, it is not a medical diagnosis. I refer you to a dermatologist for proper diagnosis.
Deposits, Cancellation Policy and Adjustments
To keep your experience smooth, relaxing, and on schedule, we kindly ask that all guests follow these guidelines:
Cancellations & Rescheduling
We completely understand that plans can change. If you need to cancel or adjust your appointment, please let us know at least 48+ hours in advance so we can offer the appointment to another client.
Cancellations made with less than 48 hours’ notice or missed appointments will incur a fee, which must be settled before booking your next visit. Cancellations drastically affect our earning ability and cause large gaps in our schedule that could have gone to another client. Please be courteous in letting me know asap that you cannot make it to your scheduled appointment.
No Show/No Calls
No-shows and No-Call Cancellations can no longer book online. Customer must call to book an approved appointment. Repeated actions will be grounds for banning from all services at Hair Fairy Studios. (We do not enjoy this happening; please communicate. If you cannot cancel online or reach me by phone, please email Tanisha@HairfairyStudios.com or text 316-312-1724.
Running Late
If you're running behind, please give us a call. Arrivals more than 15 minutes late may require shortening the service or rescheduling, depending on the day’s schedule. We’ll always do our best to accommodate you.
Is a deposit required?
Yes. A deposit is required to reserve your appointment. Because each service is thoughtfully scheduled and personalized, your deposit secures the dedicated time set aside for your private, one-on-one salon experience. Please note that all deposits are nonrefundable.
Refunds
Because each service is personalized and time is reserved just for you, we do not offer refunds or exchanges once services have been completed.
A Note From Us
Life happens — and we truly get it. Just keep us in the loop, and we’ll work with you whenever possible. Our goal is to create a calm, enjoyable experience for every client who walks through our doors.
Thank you for your understanding and support!
Still have questions?
Reach out anytime by phone, text, or email — I’m happy to help!